How to Block Central Bank ATM Card?

Central Bank of India customers have the option of either blocking their debit card either through their internet banking account or they can even block their card through the Central Bank of India mobile app - Cent Mobile.

For customers that do not have access to an internet connection when they have lost their debit card, they can also opt to block their debit card either through the SMS facility offered by Central Bank of India of just by calling the customer care unit of the bank to get their card hotlisted.

If customers have chosen to opt for the SMS service to block their debit card, they must first ensure that their mobile number is registered with Central Bank of India. In addition, customers have three options via the SMS facility, either to block their default Central Bank of India debit card, to block another debit card held with Central Bank of India or to block all their debit cards that they hold with the bank.

For customers that wish to block their debit card via the SMS service of Central Bank of India or by calling the customer care unit to hotlist the card, they should follow the steps mentioned below.

Steps to Block Central Bank of India Debit Card through SMS

Central Bank of India customers have the convenient option to block their Debit Cards by simply sending an SMS. They can choose to block all cards linked to their registered mobile number or block a single card. 

To Block All Cards Linked to the Registered Mobile Number

1. For this option, all that the customer needs to do is to SMS the code LOST to +919967533228.
   1. For Example: Type LOST and Send to 919967533228

To Hotlist Particular Debit Card

1. To block an individual card, they need to type 'LOST' followed by a space and the card number of the specific card they want to block and Send to 9967533228.
   1. For Example: Type  LOST <space> card no and send to 919967533228

To Block Debit card linked to the Account of the Customer

1. To block the card linked to their account, they can type 'LOST' followed by a space and the account number associated with the card.
   1. For Example: Type LOST <space> Account no and send to 919967533228

Customers will receive a confirmation once the SMS is sent to 9967533228, and the Debit Card will be hotlisted, ensuring its security.

Steps to Block Central Bank of India Debit Card via Customer Care

Central Bank of India provides a dedicated number for hotlisting Debit Cards or ATM Cards, where customers can call to have their cards blocked. To initiate the blocking process, the cardholder needs to provide the card number or account number, along with other relevant information related to the account.

1. This toll-free number is available 24x7, ensuring customers can promptly block their Debit Cards or ATM Cards in case of loss or theft.

For any queries related to Debit Card blocking, customers can also send an email to debitcard@centralbank.co.in

It is essential to clearly mention in the email that the Debit Card needs to be blocked immediately and provide all the relevant details of the account.  

Steps to Block Central Bank of India Debit Card via Central Bank of India Mobile App

Central Bank of India customers have the option to block their lost Debit Card using the bank's official mobile application, Cent Mobile. 

To utilise this feature, follow these steps:

1. Install the Cent Mobile application from the official source.
2. Open the app and log in using your net banking account credentials.

1. Tap on the cards tab from the available options.
2. Select the 'Block Debit Card' option.
3. Choose the specific card you wish to block.
4. You will receive a message of confirmation after submission.

Additionally, through the Cent Mobile App, customers can also set the maximum cash withdrawal limit as per their preference.

Steps to Block Central Bank of India Debit Card via Central Bank of India Net Banking

Central Bank of India customers can block their Debit Cards through the bank's net banking portal. To do so, follow these steps:

1. Log in to your net banking account.
2. Select the 'Hotlist Card' option.
3. Choose the Debit Card you want to block.

1. After submitting the required confidential information, you will receive a successful message. It is advisable to take a screenshot of this message and note down the reference number if provided.

Steps to Block Central Bank of India Debit Card by Central Bank of India Bank Branch

Reporting a lost card at a Central Bank of India branch is another option available to customers. The bank representatives at the branch will assist you in finding the best solution for your situation.

However, keep in mind that visiting the bank branch may not be feasible during non-banking hours or in urgent situations. It is advisable to use SMS or phone banking methods first, as they can provide faster assistance. These alternative channels can help you promptly block your card and address any concerns you may have before considering a visit to the branch.

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