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Central Bank of India Credit Card Customer Care

Central Bank of India is one of the oldest and largest banks in the country which is owned by the Indian government. Central Bank of India credit card holders can contact the customer care center for credit card related quires either by calling to 1800 3030 (toll-free) or writing email at customercare@cboi.in. 

Central Bank of India Credit Card customer care is available 24×7 that resolves issues, such as lost cards, statement issues, or reward point queries. The bank provides several customer care options for the people, through which you can inquire about each, and every product offered by the bank, including credit cards. Cardholders can reach the customer care center via toll-free call or email.

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Central Bank of India Credit Card Toll-Free Customer Care Number

The toll-free numbers of the Central Bank of India customer care are listed in the table below: 

Integrated Customer Call Center (Available 24x7) 

1800 3030 

 Integrated Customer Call Center (For Pensioner) (Available 24x7) 

 1800 203 1911 

 For Complaints or Grievances (WhatsApp Number) 

 6364861866 

For Cyber Fraud Complaint Helpline 

 1930 

For Pradhan Mantri Jan Dhan Yojna 

1800 110 001 

Note: The customers can also reach out to the customer care center regarding any issues or queries related to Central Bank of India credit cards by sending email at customercare@cboi.in. 

Central Bank of India Credit Card Customer Care Number

To report issues related to credit cards, customers can reach out to the customer care centre via email. The email IDs are listed below: 

Issue type 

Email ID 

Hot listing of card or if card is not working 

Customercare@cboi.in 

Card not working for online registration / transaction 

Cmcards@centralbank.bank.in 

Debitcard@centralbank.bank.in 

For failed transaction in ATM/POS/Online & Account debited requiring reversal 

Atmbo@centralbank.bank.in 

Smatmreversal@centralbank.bank.in 

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Central Bank of India Zonal Offices Contact Number 

The contact number for zonal offices of Central Bank of India are given in the table below: 

Zone 

Name 

Contact Number 

Email ID 

Ahmedabad 

Mr. Dharmendra Kumar 

9619083234 

Agmoperahmzo@centralbank.bank.in 

Bhopal 

Mr. Shashank Saxena 

7982854387 

Operbhoprzo@centralbank.bank.in 

Chandigarh 

Mr. Ashok Punia 

9718964469 

Operchanzo@centralbank.bank.in 

Chennai 

Mr. Saubhagya Ranjan 

9867835775 

Operchenzo@centralbank.bank.in 

Delhi 

Mr. Anil Kumar 

9927178262 

Agmrecovery@centralbank.bank.in 

Guwahati 

Mr. Kumar Prasun 

8811034303 

Cmoprguwazo@centralbank.bank.in 

Hyderabad 

Mr. Kanak Raju 

7045455918 

Operhydezo@centralbank.bank.in 

Kolkata 

Mr. Ashok Kumar Singh 

6292191378 

Operkolkzo@centralbank.bank.in 

Lucknow 

Mr. Manish Oja 

6307995951 

Agmoperluckzo@centralbank.bank.in 

MMZO 

Mr. Suni Kumar 

8053995858 

Opermmzo@centralbank.bank.in 

Patna 

Mr. Sabnish Kumar Singh 

9264292009 

Cmoperpatnzo@centralbank.bank.in 

Pune 

Mr. Nayan Kumar Sinha 

9607046667 

Agmpunezo1@centralbank.bank.in 

Raipur 

Vidya Nand Choudhary 

9955544717 

Ccdraipzo@centralbank.bank.in 

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Credit Card Enquiries 

Theft or Loss of Card 

In case of theft or loss of your credit card, you will need to report the loss of card to the customer care department of the bank. Once the loss is registered, the customer care of the bank will block your card to prevent any fraudulent transactions. 

You can call the customer care number 1800 110 001 or send an e-mail to digitalsupport@centralbank.co.in. The e-mail ID is for all queries and complaints or assistance needed for digital transactions. 

Central Bank of India Grievance Redressal Procedure 

The Central Bank of India, since it is owned and operated by the Government of India has an effective grievance redressal procedure in place for swift and efficient solutions to all kinds of issues. The grievance redressal procedure takes place at different levels. 

First Level 

The first level of the procedure involves the customer care department of the bank. Initial communication with a customer care representative about a complaint or query serves as the first level of grievance redressal. 

However, if you do not receive a solution to your complaint or a satisfactory answer, you can contact the branch manager of the respective bank by either e-mail or phone. 

Second Level 

If the branch manager is not able to answer your query or offer a satisfactory solution to your complaint, it will then be registered with the Nodal Officer of the branch. Once it reaches the Nodal Officer, the complaint will be addressed within 15 days. 

Third Level 

If the Nodal Officer's solution to your complaint is not given or is not satisfactory, it is then transferred to the Nodal Officer of the Central Office. 

After this, if the customer is not satisfied with the answer to their query, the complaint goes to the Internal Ombudsman of the bank. They are officials who are appointed by the Reserve Bank of India who investigates complaints. 

Credit Card Customer Care Numbers By Bank
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  6. PNB Credit Card Customer Care
  7. RBL Bank Credit Card Customer Care
  8. Kotak Credit Card Customer Care
  9. Yes Bank Credit Card Customer Care
  10. Standard Chartered Credit Card Customer Care
  11. HSBC Credit Card Customer Care
  12. Canara Bank Credit Card Customer Care
  13. Indian Bank Credit Card Customer Care
  14. Bank of Baroda Credit Card Customer Care
  15. Bank of India Credit Card Customer Care
  16. Union Bank of India Credit Card Customer Care
  17. LIC Credit Card Customer Care
  18. International Credit Card Customer Care
  19. IDBI Credit Card Customer Care
  20. Tata Credit Card Customer Care
  21. TMB Credit Card Customer Care
  22. City Union Bank Credit Card Customer Care
  23. Bandhan Bank Credit Card Customer Care
  24. IOB Credit Card Customer Care
  25. UCO Bank Credit Card Customer Care
  26. Bank of Maharashtra Credit Card Customer Care
  27. Karnataka Bank Credit Card Customer Care
  28. Jammu Kashmir Bank Credit Card Customer Care.html
  29. Federal Bank Credit Card Customer Care
  30. DCB Bank Credit Card Customer Care
  31. KVB Credit Card Customer Care
  32. South Indian Bank Credit Card Customer Care
  33. Dhanlaxmi Bank Credit Card Customer Care
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FAQs on Central Bank of India Credit Card Customer Care

  • Who is eligible to apply for a credit card from Central Bank of India?

    If you are an Indian citizen and you meet the eligibility criteria of the credit cards, you can apply for the credit cards.

  • Do the Central Bank of India credit cards come with EMV chips?

    Yes, the Central Bank of India credit cards come with EMV chips.

  • Am I allowed to use the credit card to make online payments?

    Yes, you can use the Central Bank of India credit cards to make online purchases as well. You will require an OTP (One Time Password) for completing the online transaction as this ensures security of funds.

  • Does Central Bank of India offer an auto-debit feature for paying my credit card bills?

    Yes, you can always use an auto debit feature for paying your outstanding credit card bill amount.

  • Can I write to the Central Bank of India Chennai branch?

    Yes, you can write to the Central Bank of India Chennai branch at zmchenzo@centralbank.co.in

  • How can I contact CBI Credit Card customer care?

    You can reach them 24×7 via the toll-free number or by sending an email. 

  • What should I do if my credit card is lost or stolen?

    If your Central bank of India credit card is lost or stolen, you can report immediately to the credit card customer care either by calling or sending email to block your card and prevent unauthorized transactions. 

  • How can I check my credit card statement or transaction history?

    You can request your Central Bank of India credit card statement through customer care via phone, email, or internet banking. 

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Credit Card Customer Care
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  9. Yes Bank Credit Card Customer Care
  10. Standard Chartered Credit Card Customer Care
  11. Canara Bank Credit Card Customer Care
  12. HSBC Credit Card Customer Care
  13. Indian Bank Credit Card Customer Care
  14. Bank of Baroda Credit Card Customer Care
  15. Bank of India Credit Card Customer Care
  16. Union Bank of India Credit Card Customer Care
Credit Card Bill Payment
  1. Credit Card Bill Payment
  2. SBI Credit Card Bill Payment
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  9. RBL Bank Credit Card Bill Payment
  10. HSBC Credit Card Bill Payment
  11. PNB Credit Card Bill Payment
  12. Canara Bank Credit Card Bill Payment
  13. Bank of Baroda Credit Card Bill Payment
  14. Bank of India Credit Card Bill Payment
  15. Union Bank Credit Card Bill Payment
Credit Card Eligibility
  1. Credit Card Eligibility
  2. SBI Credit Card Eligibility
  3. HDFC Credit Card Eligibility
  4. Federal Bank Credit Card Eligibility
  5. Axis Bank Credit Card Eligibility
  6. Yes Bank Credit Card Eligibility
  7. IndusInd Bank Credit Card Eligibility
  8. HSBC Credit Card Eligibility
  9. Kotak Credit Card Eligibility
  10. Canara Bank Credit Card Eligibility
  11. Standard Chartered Credit Card Eligibility
  12. RBL Bank Credit Card Eligibility
  13. Bank of Baroda Credit Card Eligibility
  14. Union Bank Credit Card Eligibility
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