Jammu & Kashmir Bank Credit Card Customer Care

How to Report Lost or Stolen J&K Bank Credit Card?

If you are a J&K Bank credit cardholder, and your credit card is either lost or stolen, you need to report it immediately to the bank to prevent any misuse or fraudulent activities. To do so, you can contact the bank’s 24-hour toll-free number 18001800234 or help desk numbers +91 194 2481936 or 0194 2481953. 

J&K Bank Credit Card Grievance Redressal

If you are a J&K Bank’s credit cardholder, do note that the bank provides its customers with a dedicated grievance redressal system. In case of any complaints, you can contact the bank on 1800 890 2122. Alternatively, you can write to the bank at jkbcustomercaare@jkbmail.com explaining your concern in detail.  

For redressal of grievances that have not been resolved at the customer helpline level, you can contact the bank’s Grievance Redressal Officer on +911942502685 or write at grievance.creditcards@jkbmail.com 

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Jammu Kashmir Bank Credit Card Customer Care FAQs

• How do I raise a complaint to the J&K Bank about issues related to my credit card?

  You can always write to grievance.creditcards@jkbmail.com about issues related to your credit card.

• What details may I be requested to provide when contacting J&K Bank customer care?

  You may be requested to provide details like a registered mobile number, Karnataka Bank account number, and other related information for verification purposes.

• Will I be charged for contacting J&K Bank’s customer care?

  No, you will not be charged for contacting Karnataka Bank’s customer care if you reach the service through toll-free number 1800 890 2122.

• Can I raise J&K Bank credit card billing related disputes via customer care?

  Yes, you can raise credit card billing related disputes via customer care.

• Can I notify the bank about my lost or stolen credit card through customer care?

  Yes, you can notify the bank about your lost or stolen credit card through customer care.