As a Union Bank credit cardholder, you can have your queries and concerns addressed by contacting the bank's customer service centre. You can use any of the methods mentioned here to do so.
You can contact the bank on the following toll-free and tolled numbers:
Have any of these common concerns? Here's how you can have them addressed:
In Case of Credit Card Theft: If your credit card has been lost or is stolen, you should block your card immediately. You can do so by calling 1800 22 22 44 or 080 25300175.
In Case of Your Card Being Blocked: A credit card once blocked cannot be unblocked. If you had previously blocked your card, you will have to raise a request for a new one. You can do this by calling 1800 22 22 44 or 080 25300175. You can also call the customer care centre if your card is mistakenly blocked by the bank.
For all credit card related queries, non-resident customers can call the customer service centre on the following number: +91 80 61817110
Address your concerns via email by sending it to: cchelpdesk@unionbankofindia.com (only for disputed transactions)
If you have any suggestions or feedback for the bank, navigate to the feedback form on the bank's website. Enter your contact details, provide you feedback, and hit 'Submit'. You can also discuss your suggestions or feedback with other customers on the website's forum.
The bank has a robust grievance redressal system in place to ensure that your concerns are satisfactorily addressed.
Email: cchelpdesk@unionbankofindia.com
Address:
Union Bank of India,
Credit Card Division,
Head Officer, Andhra Bank Buildings,
Koti Sultan Bazar, Hyderabad - 560095
You can also choose to put pen to paper and write down your concern, feedback, or query. Post this with all relevant documents to:
Union Bank Bhavan,
Vidhan Bhavan Marg,
Nariman Point,
Mumbai 400 021
Maharashtra, India
You can reach the Bank of India Vishakhapatnam Regional Office at (0891) 2746635 2506312.
You can reach out to this address in case of a credit card transaction dispute: Union Bank of India, Credit Card Division, 708, Mercantile House, Magazine Street, Darukhana, Reay Road, Mumbai 400010
Yes, Unit No.208-210, Gate Village 10, Level 2, Dubai International Financial Centre, Dubai, UAE.
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