Bank of India Credit Card Customer Care

Bank of India Credit Card Enquiries

If you are an existing customer of Bank of India, you can call the customer care department on 1800 220 088 to voice out your issues and concerns. Non-bank customers too can call on the aforementioned toll-free numbers to get their credit card queries resolved.

1. Credit card hot listing toll-free number - 1800 2200 88 (for MTNL and BSNL lines)
2. Query of credit card - 022 4042 6005/4042 6006
3. To block your credit card, dial 1800 2200 88 and request to block credit card
4. You can also visit the nearest Bank of India branch and request them to block your Bank of Indian credit card
5. For RTGS related enquiries, you can call on (022) 67447092/93 and email at rtgs.boi@bankofindia.co.in
6. For NEFT related enquiries, you can call on (022) 61312984/61312992/61312997 and email at boi.neft@bankofindia.co.in
7. For IMPS related information, you can call on (022) 61312994/61312995 and email at boi.imps@bankofindia.co.in
8. For UPI related enquiries, you can call on (022) 67447025

Bank of India Credit Card Customer Care International Helpline Number

Non-Resident Indians can call on the number +91 22 40919191 to report their queries or register a complaint/grievance.

Bank of India Credit Card Grievance Redressal

If you have a grievance or issue that you want addressed, you can do so here by https://www.bankofindia.co.in/forms/Grievance. You will be required to enter the following information:

1. Full Name
2. Address
3. Email ID
4. Landline number
5. Mobile number
6. If you are an existing customer
7. Account number
8. State
9. City
10. Branch
11. Complaint category
12. Product and services
13. Nature and details of complaint
14. Captcha code

Track the Status of Grievance

If you want to track the status of your complaint, you can do so by clicking on this link - https://www.bankofindia.co.in/forms/GrievanceTrack.

1. Enter the Grievance Reference Number
2. Enter the code displayed below
3. Click on 'Check Now' and you will be able to view the status of your grievance

Write to Bank of India

In case you are not satisfied with the response, you can write directly to the Head Office of Bank of India at the below-mentioned address:

Bank of India,

Star House, C-5, 'G Block',

Bandra Kurla Complex,

Bandra (East), Mumbai - 400051

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