Bandhan Bank Credit Card Customer Care Number

Other Customer Care Details for Bandhan Bank Credit Cards 

Apart from toll-free and tolled customer care numbers, the other customer care channels and their contact details mentioned below: 

Note: You can contact the head office anytime between 9:15 AM to 5:45 PM from Monday to Saturday, except for second and fourth Saturdays. 

Bandhan Bank List of Nodal Officer and Their Contact Details (City-Wise)

The list of nodal officers and the contact details are given in the table below: 

Bandhan Bank Credit Card Grievance Redressal 

Bandhan Bank credit card holders can reach out to the banks’ grievance redressal team in case they are not satisfied with the resolution provided by the customer care team. The contact details of the grievance redressal team are mentioned below: 

For any credit card related queries, if you want to lodge a complaint then you can also address to the grievance redressal center by the following the below-mentioned steps: 

1. Level I: Lodge your complaint either by calling or by sending an email. You can also contact the branch manager directly or fill in the online form. 

1. Level II: In case you are not satisfied with the resolution, you can contact the Grievance Redressal Manager. 

1. Level III: Customers can escalate the complaint to the Principal Nodal Officer if they are not satisfied with the resolution provided by the Grievance Redressal Manager. 

1. Finally, the customers can also reach out to the PFRDA Ombudsman if they are not satisfied with the resolution provided by the Bank. 

Bandhan Bank Credit Card Enquiries 

Almost every cardholder has similar queries at some point or the other. Here are some common queries you may have along with how you can go about solving them. 

In Case of Credit Card Theft: If your credit card has been stolen or is lost, call customer care immediately to block it. This way you can prevent others from misusing your card. 

In Case Your Card Has Been Blocked: If your card has been blocked by mistake, contact the bank as soon as possible. In most cases, you will have to request for a replacement card. 

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