TNEB Tamil Nadu Electricity Bill Payment

Tamil Nadu Electricity Board Contact Information

The contact details of Tamil Nadu Electricity Board are given below: 

TNEB Helpline / Customer Care Numbers

In case of any complaints related to power supply, you can call 1912. This facility is available for its customers 24x7.

1. 24x7 helpline number: 9498794987
2. Contact number: +91 44 2852 0131
3. Email address: cpro@tnebnet.org
4. Address: NPKRR Maaligai, 144, Annasalai, Chennai 600002, Tamil Nadu, India.  

You can also visit the official website of TANGEDCO and under 'Consumer Services' click on 'Consumer's Complaint' in order to get your queries or complaint registered. Once that is done, a representative from the electricity board will get in touch with you.

TNEB Payment Methods

There are various payment methods you can use to pay your electricity bill. You can use your credit card, debit card, net banking facility, e-wallets, or through UPI to complete the payment of your electricity bill online.

In case you wish to pay your electricity bill offline, you can do so by visiting the TNEB office and paying the bill via cash, cheque, or demand draft.

How to Pay TNEB Bills Online?

Given below is the process you will have to follow if you wish to pay your TNEB electricity bill online:

1. Visit the official website of TANGEDCO.

1. On the main page, click on 'Pay Online’ under 'Online Payment Services'.

1. You will be directed to a new page.

1. Enter your username and password and click on 'Login'.

1. Once you do that, you can then enter the portal. You can view your electricity bill by clicking on 'My Bills'. 

1. You can click on 'Quick Pay' in order to complete the payment of your electricity bill.

1. You will be directed to a new page, where you will have to choose your preferred mode of payment for the bill amount generated.

1. You can also enter another amount other than the one on your bill.

1. Once you have chosen your mode of payment, enter the necessary details and click on 'proceed'. You will be taken through the payment gateway section, where you will have to follow the instructions in order to pay your electricity bill.

1. Once you pay your bill, you will get a confirmation SMS on your registered mobile number, and a mail on your email ID. You can also check whether your bill has been successfully paid on the portal under 'My Bills'.

How to Pay TNEB Bills Through Other Options?

How to Pay TNEB Bill Using Mobile App

You can also download the TANGEDCO mobile app through Google Play Store or Apple Store and pay your electricity bills. The process to pay using the TANGEDCO mobile app are given below:

1. Download the TANGEDCO app on your phone.

1. On opening the app, allow the permission to the app to make and manage phone calls.

1. You must also allow the app permission to have access to your photos, media, and files on your phone.

1. Enter your username and password and click on 'Login'.

1. You will be asked to provide a 4-digit number as PIN. Enter the four digits as PIN and confirm it in the next step.

1. Once you have logged in, you can update your profile by providing the necessary information as asked by TNEB.

1. After updating your profile, you can then visit the home screen page on the app.

1. Click on 'Quick Pay' on in order to pay your electricity bill.

1. You can either pay the amount generated on your bill or pay any other amount as well.

1. Choose your mode of payment option.

1. Enter the details of your payment option. You will be taken to the payment gateway section.

1. Follow the remaining instructions to complete the payment.

1. You will get a confirmation SMS on your registered mobile number and a mail on your email ID.

Offline Methods to Pay Your TNEB Electricity Bill

You can visit the TNEB office in order to pay your electricity bill offline. Do not forget to carry your electricity bill along with you whenever you are visiting the office. You can make the payment using your debit card, credit card, UPI, cheque, demand draft, or simply by paying cash. Once the payment is done, you will get a receipt which you must keep for future reference.

How to Check TNEB Bill Status Online?

The process to check the TNEB bill status online is given below:

1. Visit https://www.tnebltd.gov.in/BillStatus/billstatus.xhtml.

1. Enter your service number, followed by your mobile number.

1. Enter the captcha given into the box and click on 'Proceed'.

1. You will be able to view the status of your bill.

Complete TNEB Region Code List for Online Payment

Step-by-Step Guide to Creating a New User in TNEB

The process to create a new user ID is given below:

1. Click on the link https://www.tnebnet.org/awp/login
2. Now, click on 'New User- Register Here'.
3. In the next step choose either 'New Service Connection Application Number' or 'Existing Service Connection Number' and click on 'Enter'.
4. If you choose the first option, then you will have to provide the 'Application Number' which you would have received while applying online for a new connection'.
5. Click on 'Check Detail'. Follow the instructions to create a new user profile.
6. If you choose the second option, then select the region in which you have the connection.
7. Enter your application or service number, the type of connection you have, and the consumer number. Click on 'Check Detail'.

TNEB Application Portal: How to Access and Use

The process to apply for a new connection on the TANGEDCO application portal is mentioned below:

1. Visit https://app1.tangedco.org/nsconline/mobval.xhtml?apl=N.

1. Enter the mobile number and email ID.

1. Click on ‘Generate OTP’.

1. Enter the OTP that is sent to the email ID and mobile number.

1. Select ‘Apply’.

1. Select ‘New Service Connection’.

1. Choose the district, circle, area.

1. Enter the address details.

1. Choose the type of connection.

1. Next, upload the necessary documents such as identity proof, ownership proof, and approved plan.

1. The application reference number will be provided. Take a printout of the same. The application number will be the username and the mobile number will be the password.

Check Your TANGEDCO Application Status Online

Follow the procedure mentioned below to check the TNEB application status:

1. Visit https://www.tangedco.org/en/tangedco/online-services/onlinesernew/.

1. Click on ‘Application Status’.

1. Enter the application reference number or mobile number.

1. Click on ‘Submit’ to check the status of the application.

Be Money - Smart with our App