West Bengal Electric Bill (WBSEDCL) - Customer Care Number

• Some platforms offer cashback rewards for online payments.

• You have the option of paying your electricity bill anytime, 365 days a year.

• Moreover, you can easily manage and pay your bills online, even on weekends and holidays.

WBSEDCL Electric Office Toll Free Number

WBSEDCL customer care numbers are as follows:

1. 24*7 WBSEDCL Helpline Number: 19121 
2. To report theft: 1800-345-2787 (6:00 a.m. to 9:00 p.m.) 
3. Call Center Toll Free Numbers:
   1. 1800-345-3201
   2. 1800-345-3206
   3. 1800-345-3212
   4. 1800-345-3213
   5. 1800-345-5220
   6. 1800-345-5221 

Other important contact numbers:

How to Pay WBSEDCL Electricity Bill Online

Pay your WBSEDCL electricity bill online by following the 5 simple steps as mentioned below: 

Step 1: Open the official site of WBSEDCL at www.wbsedcl.com

Step 2: Enter your 'Consumer ID' and 'captcha text'.

Step 3: After entering the captcha text, click the ‘Proceed’ option.

Step 4: Your electricity bill and the option for online payment will be displayed.

Step 5: Pay the electricity bill with the help of your debit/credit card.

How to Pay WBSEDCL Electricity Bill Through Freecharge 

Follow the steps mentioned below to pay your WBSEDCL electricity bill through freecharge: 

Step 1: Open the Freecharge app. 

Step 2: Click the "electricity" icon under Bills & Payments. 

Step 3: Choose WBSEDCL as your service provider. 

Step 4: Then type your customer number after that. 

Step 5: You can then proceed to pay your due WBSEDCL energy bill using whatever method you like, including UPI, net banking, debit cards, or credit cards.

How to Pay WBSEDCL Electricity Bill Through Paytm

The steps mentioned below describe how you can pay your WBSEDCL electricity bill through Paytm:

Step 1: Open the Paytm website.

Step 2: On the website, select the ‘Electricity Bill Payment’ option.

Step 3: Next, choose your state as ‘West Bengal’ and electricity provider as ‘West Bengal Electricity.’

Step 4: Then you have to enter your consumer ID and mobile number.

Step 5: Then proceed to pay for your electricity bill through credit card/debit card/net banking.

Also Read the Article : Ajmer Electricity Bill Payment

How to Pay WBSEDCL Bill Online through Amazon Pay?

Follow the steps mentioned below to pay the APSPDCL bill through Amazon Pay:

Step 1: Launch the Amazon app on your phone.

Step 2: Click on 'Amazon Pay'.

Step 3: Choose 'Electricity', under 'Pay Bills'.

Step 4: Choose ‘West Bengal' from the options given.

Step 5: Choose 'WBSEDCL' from the given options.

Step 6: Fill in your consumer number and click on 'Fetch Bill'.

Step 7: Proceed to complete the payment.

How To View WBSEDCL Bill Online Amount? 

The following are the steps to view WBSEDCL bill online amount through Freecharge: 

1. Visit the website of Freecharge 
2. Create an account 
3. Select the ‘View Bill’ 
4. Enter your WBSEDCL consumer number 
5. Enter the registered mobile number 
6. Current electricity bill details will be displayed on the screen 
7. Bill amount due date and other details will be displayed 

What Are the WBSEDCL Bill Charges Per Unit? 

The following is the bill charges per unit:

How To Calculate WBSEDCL Bill Based on Used Units? 

Here are details about how to calculate the EBSEDCL bill based on units consumed:

Step 1: The amount of the power bill is determined using the total units consumed and the rate per unit

Step 2: The meter reading is used to determine how many units consumed

Step 3: Check the rates per unit at the WBSEDCL website and calculate the amount accordingly

How To Register a Complaint for Wrong WBSEDCL Electricity Bill? 

The following are the steps to register a complaint for wrong WBSEDCL electricity bill:

Step 1: Visit the official site of WBSEDCL

Step 2: Mail them the complaint you have or call on their toll-free number

Step 3: You can also send them SMS from your registered mobile number mentioning the predefined details

What Are the Late Charges on WBSEDCL Electricity Bill Payment? 

The late payment charged by WBSEDCL on late electricity bill payment is 18% per annum which may differ as per the government rules and regulations. 

Steps to Pay WBSEDCL Bill Online on Official Website

To pay WBSEDCL bill online on official website follow the steps given below: 

1. Visit the official website 

1. click on "Consumer Corner" >"Pay Online" > "Online Payment" or go straight to the website's Online Payment location 

1. Select a method of payment 

1. Net-Banking: Make payments using the net-banking service offered by your bank. 

2. Debit/Credit Card: To make a payment, safely enter your card information 

3. Mobile Wallet: Use your customer ID to make payments using any BBPS-enabled mobile wallet or banking app 

4. UPI: For easy payments, use UPI 

5. Bharat QR Code: Two days after the billing date, use any Bharat QR-enabled mobile wallet or app to scan the Bharat QR code on your electricity bill 

6. RTGS/NEFT: After two days following the preparation of the bill or quote, transfer money via RTGS/NEFT to the unique account number that WBSEDCL has issued 

1. Complete the transaction by entering the necessary information and confirming the payment amount 

1. A confirmation message and a receipt for your records will be sent to you as soon as the payment is successful.

WBSEDCL SMS Services

A few important steps for WBSEDCL customer support: 

1. WBSEDCL has improved customer services by implementing SMS and Missed Call services 

1. Customers who have a registered mobile number with WBSEDCL can now file No-Power complaints by either leaving a missed call or sending an SMS with a pre-written message 

1. Customers who have not registered their phone number still can register by using the SMS service 

1. With the use of an SMS service with a registered mobile number, customers can view their most recent bill and payment information. 

Below is the SMS template and the assigned mobile number for sending the message: 

WBSEDCL WhatsApp Services

The West Bengal State Electricity Distribution Company Limited (WBSEDCL) has launched a special WhatsApp number where consumers may download payment receipts, receive their invoices, and get payment details. This is a unique method. It can also be used to apply for new connections. The WhatsApp number 8433719121 will also have security-related information.

 WBSEDCL NACH Option

WBSEDCL provides NACH option as follows: 

1. A New procedure called NACH has been implemented to enable users to conveniently pay their energy bills on a regular basis straight from their bank accounts 

1. The National Payments Corporation of India (NPCI) oversees the National Automated Clearing House (NACH) with the goal of facilitating high volume, interbank electronic transactions that are regular and periodic in nature 

1. In this process, NPCI assigns a unique identifier number called the Unique Mandate Reference Number (UMRN) in relation to consumer mandates 

1. WBSEDCL's L&MV customers who have not signed up for the EBPP payment method can use the NACH payment facility 

1. All refunds, including the extra e-payment incentive, are available to consumers 

1. After checking into the official website through the Consumer Login page, the Mandate Form must be submitted in order to register for the NACH process.

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