Steps to Unblock an ATM Card & Reactivate Debit Card

It is important to keep one’s ATM card safe and protected. However, there are chances of ATM cards being stolen, lost or misused by unknown miscreants. In such circumstances, the cardholders can block or deactivate their card from being misused.

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Reactivate Debit Card

Additionally, it is also important for customers to know about unblocking one’s ATM card. Besides theft, an ATM card can also be blocked due to numerous factors such as repeatedly entering the wrong ATM PIN and due to its expiry. In such cases the customers can either unblock their ATM card or reactivate a new one.

Several banks offer various methods to immediately block or unblock ATM cards. The banks have come up with streamlined processes to help customers block or unblock their ATM cards within a lesser time.

On this page you will find all the details regarding blocking and unblocking your ATM cards.

Different Ways to Unblock Debit Card

Besides being lost or stolen, ATM cards can be voluntarily blocked by the account holders due to various reasons such as the card being misplaced or entering the wrong details several times.

In such cases to unblock an already blocked ATM card, several banks have introduced various methods for customers to unblock their ATM cards. The following are the methods by which customers can unblock their ATM card:

Unblock Debit ATM Card through Bank

The following is the method to unblock an ATM card by visiting the bank:

  1. Visit the nearest bank with relevant documents
  1. Upon submitting a written application, the bank representative will initiate the card unblocking process
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Unblock ATM Card through Call

To unblock your debit card via call, follow the steps mentioned below:

Step 1: Call the customer service department of your bank.

Step 2: Speak with a representative or follow the automated voice system's instructions.

Step 3: Give the details that are required to verify your identity, including your card number, account number, and personal information.

Step 4: Request that your ATM card be unblocked and find out why it was blocked.

Step 5: The bank representative might ask you to visit the closest branch or submit more information to proceed.

Step 6: The bank will unblock your card once your identity has been verified.

Unblock ATM Card through SMS

Certain banks provide the ability to use SMS to unblock an ATM card. Here is how you can unblock your debit card via SMS:

Step 1: Find out if your bank provides the ability to unblock SMS messages as well as the precise format or keywords you must enter to start the process.

Step 2: Provide the necessary information, including your account number, card number, and the reason for the block, in an SMS message to the bank.

Step 3: An SMS containing a confirmation code or link to validate the request for unblocking may be sent to you.

Step 5: Your identity will be verified by the bank.

Step 6: The bank will approve your request and unblock your debit card.

Unblock ATM Card Online

The facility to unblock your debit card online is offered by some banks. You can do so by logging into your net banking account or mobile banking app.  

Unblock Debit Card Automatically

Your ATM cards may be automatically unblocked under the following circumstances:

  1. Three incorrect PIN entries will result in a 24-hour temporary block on your card. It will become automatically operational and usable after this period.  
  2. Your ATM card may be blocked by banks for security purposes in order to stop data breaches. After all required security checks are finished, your card might be automatically unblocked.
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Steps to Block an ATM Card

Blocking ATM Card Via Bank

The following are the steps to block your ATM card via bank:

  1. Visit the nearest branch of the bank with your account details such as account number and account holder’s name
  1. The bank representative will help you with ATM card blocking process

Blocking ATM Card Via Net Banking

The following is a step-by-step process on blocking ATM card using net banking services:

  1. Open the bank’s official net banking section
  1. Next, select ‘ATM Card Block’ section displayed on the home page
  1. Enter the relevant information and follow the steps required by the bank to initiate the card blocking process

Blocking ATM Card Via Mobile Banking

Most of the banks have enabled the ATM card blocking process on their mobile banking application. The following are steps to follow to block ATM card using the bank’s mobile banking app:

  1. Download the bank’s mobile banking application and register your account number
  1. Follow the steps listed on the app to initiate the ATM card blocking process

Blocking ATM Card Via Bank’s Customer Care Center

The following is the method by which you can block the ATM card through bank’s customer care:

  1. Customer can contact the bank’s customer care center through their registered mobile number
  1. Upon providing the required detail, the customer support team will guide the customers in the ATM card blocking process

Blocking ATM Card Via Bank’s Automated Reporting System

As per the Reserve Bank’s guidelines, the bank sends transaction alerts via email or SMS to customers for every transaction made from their account. This SMS or email contains a mobile number to alert if any transaction is fraudulent. The card holder can send an SMS to the said mobile number to immediately initiate the card blocking process.  

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How to Avoid Debit Card Blocking?

Keep the following points in mind to prevent your ATM card from being blocked:

  1. Keep your PIN private and secure.
  2. Notify the bank if you are planning to travel to a different city or abroad so that they won't interpret your transactions as fraudulent.
  3. Never give your card or PIN to anyone, even if they are friends or family.
  4. Keep updating your contact information with the bank.
  1. Prevent exceeding your limit by tracking your account balance.
  2. Regularly review your transaction history to look for any unusual activity.
  3. To keep your card active, use it regularly to make small purchases.
  4. When making purchases online, stick to reputable and secure websites and stay off of public Wi-Fi networks.
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FAQs on How to Unblock an ATM Card?

  • Can I unblock my debit card online?

    Yes, the option to unblock a debit card is offered by some banks. To unblock your card, use internet or mobile banking and follow the instructions.

  • Can I get money from a debit card that is blocked?

    No, you have to unblock your debit card before you can withdraw cash or make purchases with it.

  • How can I know if my debit card is blocked?

    Your card will be declined when it is blocked, so you will be unable to make purchases online. Additionally, the card will not be accepted by the ATM's card reader. To verify whether the card is blocked, you can visit the bank branch or contact customer service.

  • Is it possible to transfer funds if my debit card is blocked?

    No, if your debit card is blocked, you cannot use it to transfer money. However, you can send money via RTGS or NEFT with your account information.

  • Can my debit card be blocked temporarily?

    Yes, a debit card can be blocked temporarily.

  • How can I avoid having my debit card blocked?

    To prevent your debit card from getting blocked, make sure to follow safe banking practices, report any lost or stolen cards immediately, and keep your PIN discrete.

  • Do I have to pay any charges to unblock my debit card?

    Banks typically don't charge you anything to unblock a card. However, be mindful of any costs if the block resulted from a particular problem.

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