Can I visit the bank to block my credit card?

You can visit the nearest ICICI Bank branch and request for the card to be blocked. You will also receive a confirmation once the card is blocked. You can request for a new card once the old card has been blocked.

What is the customer care number of ICICI Bank?

You can reach the ICICI Bank customer care at 1860 120 7777 .

How to Block ICICI Credit Card

The credit cards offered by ICICI Bank are popular as they come with various benefits. In case you have misplaced the card or have lost it, it is vital that you block the card immediately.

Updated On - 06 Sep 2025

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Some of the reasons where it is necessary for you to block the credit card are mentioned below:

The credit card is stolen
In case the card was used at an ATM to withdraw cash, but you did not receive the money
You received a message about a transaction but did not make one
If you have misplaced the credit card

Different Ways to Block the ICICI Bank Credit Card

The various ways by which you can block the ICICI Bank credit card are mentioned below:

Visiting the Nearest Branch

You can visit the nearest ICICI Bank branch and request for the card to be blocked. You will also receive a confirmation once the card is blocked. You can request for a new card once the old card has been blocked.

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Net Banking

You can log in to your internet banking account and block the credit card. The step-by-step procedure to block the ICICI Bank credit card with the help of net banking is mentioned below:

Visit https://www.icicibank.com/
Click on 'Login'
Enter the User ID and Password. Click on 'Login'
Once on the main page, go to the 'Credit Card' section
On the next page, you will have the option to block the credit card

Once you have raised the request, your card will be blocked immediately. You can apply for a replacement card with the help of net banking as well.

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Calling Customer Care

You can call ICICI Bank Credit Card Customer Care to block the credit card. The Customer Care number is 1860 120 7777. You must request the bank's customer care executive to block the card. The verification procedure must be completed before the card is blocked. You can request for a replacement card by calling customer care as well.

Mobile App

The step-by-step procedure to block the credit card on ICICI Bank's credit card is given below:

Log in to the app
Click on 'Services'
On the next screen, tap on 'Card Services'
Next, tap on 'Block Credit Card'
On the next screen, you will have to choose the type of card and the card number. You must also mention the reason for blocking the card from the options that are provided
Click on 'Submit'. The card will be blocked immediately

It is vital that you block your credit card in case it has been stolen or has been misplaced. Failure to block the card could lead to money being lost. You can follow one of the above-mentioned procedures to block the card immediately.

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FAQs

Can I visit the bank to block my credit card?
You can visit the nearest ICICI Bank branch and request for the card to be blocked. You will also receive a confirmation once the card is blocked. You can request for a new card once the old card has been blocked.
What is the customer care number of ICICI Bank?
You can reach the ICICI Bank customer care at 1860 120 7777.
Can I block my credit card online?
Yes, you can log into your internet banking account and block the credit card.

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