If you recently received an HDFC credit card, you should generate a 4-digit PIN to activate the card and to use it for online and ATM transactions.
HDFC Bank usually provides a new credit card PIN at the time of issuing the new credit card. It either sends a physical PIN to your registered mailing address or sends a GREEN PIN OTP to your registered mobile number.
While a physical PIN would be your actual credit card PIN, a GREEN PIN is simply an OTP and should be used to generate the actual credit card PIN.
Listed here are various channels through which you can generate your HDFC credit card PIN and activate your HDFC credit card.
Your HDFC credit card will be activated as soon as you generate your credit card PIN. Once you set a new credit card PIN, use your card either for online shopping or ATM withdrawal to activate your card.
If you find any trouble using your card, call HDFC credit card customer care and report the issue.
Let's look at each method in detail.
Once you receive your HDFC credit card, please visit any nearest HDFC ATM with your credit card to generate the PIN. But before visiting the ATM make sure you received the OTP on your mobile for PIN generation.
If you haven't received one, call HDFC credit card customer care and raise a request to get the OTP for credit card PIN generation.
Once you have the OTP, visit the ATM and follow the below mentioned instructions
Step 1: Insert your HDFC credit card in the ATM machine and choose the language of your preference.
Step 2: Click on 'Create new ATM PIN using OTP' option.
Step 3: Enter OTP received on your mobile.
Step 4: Enter your mobile number in the next screen.
Step 5: Now, type in a 4-digit PIN of your choice.
Step 6: Re-type the PIN and click on 'Submit'.
If you're an existing HDFC net banking user, you can login to your account to generate HDFC credit card PIN instantly. If you don't have an online account, you can register for HDFC credit card net banking using your new credit card.
Once you have the online account, follow the instructions to generate credit card PIN
Step 1: Login to your HDFC net banking account
Step 2: Click on 'Cards > Credit Cards' option
Step 3: Click on 'Request > Instant PIN Generation' option
Step 4: Select your credit card from the drop down and click on 'Continue'
Step 5: Enter 4-digit PIN of your choice, re-enter the same and click on 'Continue'
Step 6: Confirm the new PIN generation request
Step 7: Select mobile number and click on 'Continue' to receive an OTP
Step 8: Enter the OTP and click on 'Continue'
On successful completion, the screen will display the message that your new credit card PIN has been successfully generated. You can start using the same for shopping and ATM transactions to activate your HDFC credit card.
When you receive a physical PIN, it is always recommended to change the PIN before using the card. Also, when you forget your PIN or when you intend to update it, you can use any one of the three channels listed below to change the PIN.
Step 1: Insert your credit card in the HDFC ATM machine and choose the language of your preference.
Step 2: Enter your existing credit card PIN.
Step 3: Click on 'Change PIN'.
Step 4: As soon as you click on that, an OTP will be sent to your registered mobile number.
Step 5: Enter the OTP.
Step 6: Now, type in the 4-digit PIN of your choice.
Step 7: Re-type the PIN and click on 'Submit'.
The bank will then send you a message that your PIN has been changed. Contact the bank if you haven't attempted to change your PIN.
Step 1: Login to your HDFC net banking account.
Step 2: Click on 'Cards > Credit Card'
Step 3: Select 'Credit card options > Change PIN'
Step 4: The bank will then send an OTP to your registered mobile number.
Step 5: Enter the OTP and click on 'Continue'.
Step 6: Enter a new 4-digit PIN of your choice.
Step 7: Re-enter the PIN and click on submit.
From your registered mobile number send an SMS to 5676712 in the format 'CCPIN XXXX' (XXXX represents the last 4 digits of your credit card number).
To protect your HDFC credit card from fraudsters and hackers, make sure to follow some safety precautions as mentioned below:
No, you cannot generate your HDFC credit card PIN if your card is blocked. You need to unblock the card before generating the PIN.
There are various ways for generating HDFC credit card PIN, such as net banking account, visiting HDFC Bank ATMs or by calling the HDFC IVR helpline.
No, you cannot generate a PIN for your card without changing the PIN for supplementary cards. You need to change the PIN for other supplementary cards as well.
No, you cannot directly generate HDFC credit card PIN via SMS. Instead, you can generate PIN by visiting the HDFC Bank ATM or calling the IVR (Interactive Voice Response) and authenticate the PIN generation request through OTP code.
You can generate or change PIN for HDFC Bank credit card even after not being an account holder, the same way the account holder does. The PIN generation or change can be performed through net banking facility.
No, you cannot generate PIN for your HDFC Bank add-on credit card through net banking services, as this service is restricted for primary cards only. PIN generation for add-on cards are available through other methods, such visiting bank branch, HDFC ATM, etc.
You should immediately call HDFC customer care, inform them about the loss and request them to block the card. This will ensure that no one can misuses your credit card.
No, you will receive a separate PIN for your HDFC add-on cards. It will be sent as a physical PIN to your registered mailing address.
No, you can continue using the old credit card PIN for replaced and renewed credit cards.
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