Axis Bank Mobile Banking

Added Convenience:

You can request information on your account from wherever you are any time of the day or night. Just send the specified keyword as an SMS to +919717000002 or 5676782* to receive the information on your account.

Features:

Axis Bank's SMS Banking service provides you with information in two ways:

1. Automatic Alerts

1. SMS Requests

Automatic Alerts

1. For every transaction made using a card, online banking, or mobile banking, you would automatically receive alerts on the registered mobile number. You will receive SMS warnings for any additional transactions (started through the branch, system, cheque, etc.) that total more than Rs. 5,000. All account holders who have given their mobile numbers at the time of account opening or at a later time will receive these alerts for savings accounts with two or more holders. 
2. Bill payments due: If you are registered for bill payments, you would receive an alert on your cell phone informing you that a bill is pending for payment.

SMS Requests

A. Non- Transactional Service Request through SMS

When you like, you can monitor your demat account balances, check them, view the past three transactions, and learn the status of your checks. All you need to do is to send an SMS using the designated phrase to the SMS Banking number +919717000002 or 5676782*. 

You can request for the following information:

1. Balance
2. Last three Transactions
3. Locate the nearest ATM
4. Customer ID
5. Cheque Book Request

B. Transactional Service Request through SMS

Now enjoy the convenience of recharging your Mobile, DTH and Datacard by just sending an SMS to 5676782 or 9717000002.

Benefits of Axis Bank Mobile Banking:

1. Safety: Every debit and credit above a certain value is intimated to you. Stay updated on your account transactions anywhere in the world.
2. Convenience: No more queues at the ATM to check your accounts.
3. Time Saving: No traveling to branches or ATMs to keep track of your account.
4. Updates: Get automatic updates on bill payments and scheduled payments on your cell.
5. Accessibility: Avail yourself of this service from anywhere in the world, even on the move.
6. Free of Charges: Avail absolutely free of charges, except the SMS charges
7. Bill Payments:  Booking services such as movie tickers, air, or train tickets is an add-on service makes easier and comfort

How to Register for Axis Bank Mobile Banking?

To register for Axis Bank's mobile banking services, you must first register your mobile number with the bank using any the modes mentioned below:

1. Using Axis Bank ATM: Insert your debit card into the ATM at the closest Axis bank location. Choose 'Registrations' from the menu that displays after entering the PIN. You will be prompted to select the 'Mobile Number Update' option on a new menu that appears after selecting the 'Registrations' option. By inputting the new number, you can amend or modify your registered cellphone number.
2. By visiting Axis Bank Branch: You can visit your nearest Axis Bank branch and submit a request for registering or updating your mobile number. You will be required to fill out the 'Customer Request Form' to update the number. You must fill out the 'Customer Request Form' to update the number.

After you have registered your mobile number with the bank, you can activate the mobile banking services by following the steps mentioned below:

Step 1: Download Axis Bank's mobile banking app 

Step 2: Launch the app and click on 'Login' 

Step 3: An SMS will be sent to your registered mobile number for verification 

Step 4: Enter your name and set your mPIN. 

Step 5: After setting the password, you will be logged in to the app. 

Step 6: You will be required to authenticate by providing your internet banking login ID and password or your debit card details. 

Step 7: Choose your preferred mode of authentication and provide the necessary details. 

Step 8: After providing these details, you will be able to use the app and carry out numerous banking tasks through the service. 

How to Login to Axis Bank Mobile Banking App?

Step 1: Download Axis Bank's official mobile banking app from the app store. 

Step 2: Open the app and click on the 'Login' button. 

Step 3: If you are a new user, you will have to go through the registration process. 

Step 4: If you are already registered with the service, you can enter your login credentials to log in to the app. 

How to Change Axis Bank mPIN?

Every mobile transaction requires a four-digit mPIN code. It is crucial to regularly change the code because it is designed to secure your transactions. You must do the following actions in order to modify your mPIN:

Step 1: Launch the Axis Bank mobile banking app. 

Step 2: Go to the 'Settings' menu 

Step 3: Select 'Change mPIN' option 

Step 4: Enter the current mPIN and set the new mPIN 

Step 5: You can now log in using your new mPIN 

If you forget your mPIN and are not able to log in to the app due to that, you can follow these steps to resolve the issue:

Step 1: Open your Axis Bank app 

Step 2: Go to the login page and click on 'Forgot mPIN' option. 

Step 3: After verifying your details, you will be able to set a new mPIN. 

List of Axis Bank Mobile Apps:

Axis Bank Mobile Banking: Security Measures:

Some of the security measures are:

1. Since neither your SIM card nor your phone saves any information, your account is safe even if your phone becomes lost or stolen. In the event that your phone is lost, you can also report theft by calling customer support, who will deactivate your IPIN. 
2. In case you enter your IPIN incorrectly several times consecutively, Axis blocks the pin.

Axis Bank Mobile Banking:  Do’s and Don’ts:

Following are the Do’s and Don’ts while using Axis Bank Mobile Banking:

Do’s:

1. It is preferable that your mobile phone is secured by a unique password, only known to you.
2. Ensure you choose a strong password comprising of a mix of alphanumeric and special characters.

1. Ensure you change your password regularly to keep it safe. 

1. In case of a lost or stolen phone, report the incident immediately to the bank and the nearest police station. 

Don’ts:

1. Mobile banking is very risky as you access the services while on the move. Therefore, do not enter your details in a hurry for any kind of transaction.
2. Never share confidential information on any other website, other than the registered bank’s app.
3. Do not share any banking information on your phone.
4. In case of a change to your mobile number, do not forget to inform the bank immediately. 

GST of 18% is applicable on all banking products and services from July 1, 2017 onwards.