MPIN or Mobile Banking Personal Identification Number is a four- or six-digit passcode required every time while making a transaction through mobile banking apps. This is a customer authentication number, which is essential to secure their banking details before every transaction.
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According to the National Payments Corporation of India (NPCI), the number of banks live on UPI is 358 and over Rs.11 Crore transactions have already been made through the Unified Payments Interface (UPI) in September 2022. The upward trend in the growth of digital payment in India has significantly increased the rate of cyber-crime significantly. To ensure safe and secure mobile banking transactions MPIN has been introduced to avoid online fraud. Here is all you need to know about MPIN in UPI.
This passcode authenticates the user identity without entering the IFSC code while making banking transactions through mobile banking app and UPI platforms.
There are various modes of digital payment systems used in India. To secure every transaction from online scams various forms of PINs are used depending upon the platform. Here is a list of mobile transactions that require MPIN:
Generating MPIN is mandatory to carry out mobile banking services securely. Here are various ways of generating MPIN:
MPIN is applicable for performing banking services through UPI apps. UPI apps also help users to generate MPIN. Here are the steps of doing so:
Here are the steps to generate MPIN through Net Banking:
If online mode seems difficult, users can opt to choose a new MPIN by applying through the nearest bank branch. Here are the steps to do so:
Here are the steps to generate new MPIN through ATMs:
Users without internet facilities can access this method to generate MPIN. Here are the steps to get a new MPIN through USSD code:
The steps required to change your MPIN are as follows:
Step 1: Launch the mobile banking app on your phone.
Step 2: Log in by entering your MPIN or login credentials.
Step 3: Search the app for the 'More' option or go to the 'Settings' section.
Step 4: Under the ‘Settings’ section, choose the option to modify your MPIN.
Step 5: Enter both your existing MPIN and the new MPIN you want to set.
Step 6: Verify the accuracy of the MPIN entry by confirming it.
Step 7: You will receive an OTP on your registered mobile number.
Step 8: Validate the updated MPIN by entering the OTP within the allotted time.
You can also change the MPIN through a UPI app by following the steps listed above.
MPIN, UPI PIN, and ATM PIN are used for securing specific banking transactions, yet they differ from each other distinctively. Here are the differences between ATM PIN, UPI PIN, and MPIN:
Details | ATM PIN | UPI PIN | MPIN |
Purpose | Debit card authentication during POS transaction or while withdrawing cash from ATMs | Transaction authentication in UPI apps | Authentication of mobile banking apps like NEFT, IMPS, etc. |
Length of passcode | 4-digits | 4-digits | 4 or 6 digits |
Setting PIN | By following the instruction provided by the bank | Via UPI apps | Via bank’s app |
Reset PIN | Use net banking or visit nearest bank ATM | Through UPI app only | Through ATM machine, banking app or visit nearest bank branch |
Use | Cash withdrawalCheck balance | Check account balance via UPI appsOnline and offline transaction | Transact via mobile banking servicesOr, through banking apps |
MPIN (Mobile Personal Identification Number) is a 4- or 6-digit passcode used to authenticate UPI transactions. When you initiate a money transfer through any UPI-enabled app, the system prompts you to enter the MPIN to validate the transaction. Once entered, it is matched with the bank’s backend records to verify your identity and authorize the payment. This adds a layer of security, ensuring only the account holder can perform UPI transactions.
To keep your MPIN secure, follow these safety tips:
Here are common MPIN-related errors and solutions:
Error | Solution |
"Incorrect MPIN" | Re-enter carefully; reset MPIN if forgotten. |
"MPIN Locked" | Wait for 24 hours or reset via UPI app or bank. |
"Unable to Generate MPIN" | Ensure correct debit card details, linked mobile number, and active SMS service. |
"Transaction Failed Due to MPIN Validation" | Retry with correct MPIN or reset if unsure. |
Performing transactions through UPI requires UPIN PIN but you can change your MPIN through UPI apps. Follow the instructions given in the app or contact the nearest bank branch.
MPIN should be changed once every three months to avoid online frauds. The cyber security department recommends every bank customer to change their MPIN, ATM PIN, UPI PIN and other banking application PINs every three months to secure their sensitive banking information.
The full form of MPIN is Mobile Personal Identification Number. It is a secure code that users must enter to authenticate mobile or UPI-based banking transactions. MPIN acts as a digital signature and helps prevent unauthorized access to your bank account during mobile banking activities.
Yes, you can use the same MPIN across multiple UPI apps linked to the same bank account. However, it is recommended to set a unique MPIN for each account or app for enhanced security. If you're using different bank accounts across apps, you'll need to generate separate MPINs for each account.
You cannot reset your MPIN without your debit card in most UPI apps, as debit card details are required for authentication. However, if you don’t have a debit card, you may:
MPIN is a numeric code used for authorizing mobile banking and UPI transactions, whereas a transaction password is often alphanumeric and used in net banking portals to validate online fund transfers or service requests. MPIN is for mobile banking apps, while transaction passwords are typically used in internet banking environments.
Yes, your MPIN will get locked after three wrong attempts in a row. You can unlock it by clicking on ‘Forgot password’ option and reset your MPIN once again.
Yes, MPIN gets unlocked automatically after 12 hours after getting locked due to wrong entry of MPIN for three times consecutively.
Yes, you can restore your old MPIN by selecting ‘Forgot your MPIN’ option. Enter date of birth and 10-digits registered mobile number to get your old MPIN.
Yes, MPIN is mandatory for any mobile banking transaction as per the Reserve Bank of India. Transactions do not get authenticated without entering the MPIN.
Yes, you make ATM PIN and MPIN same but avoid keeping both the PINs same to secure your online transaction and ATM or POS transactions from the merchant’s end.
No, OTP for MPIN generation is sent only on your registered mobile number. You cannot receive it on any random mobile number which is not registered to your bank account.
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