Mobikwik - How to Use, Transfer & Collect Money

Mobikwik is a digital wallet that can be used for several online payments including transferring money, accepting payments, mobile recharges, payment of utility bills, such as electricity bill, internet, DTH, and online shopping, to name a few.

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Mobikwik is nothing but a prepaid digital wallet, or a virtual wallet, where money can be loaded and used for several online payments.

Mobikwik has received an approval from the Reserve Bank of India (RBI) and has tied up with a number of retail and online merchants in the country. The application (app) is available on both Android and iOS platforms.

How to Use or Register for the Mobikwik App

Mobikwik

Step 1: Download the app and launch it

Step 2: Open the app and enter your registered mobile number. Click the 'Send OTP' option after that. You will receive an OTP. Enter it for the verification process

Step 3: You have successfully registered on Mobikwik.

How to Add Money to Mobikwik Wallet?

Step 1: Login to the Mobikwik app.

Step 2: Click on the 'Add Money' option, enter the amount you want to add and click 'Continue'.

Step 3: This will redirect you to the payment page, where you can add money through 3 payment options: Debit/credit card, net banking or through cash deposit/pickup. Choose an appropriate option.

Step 4: Key in payment details and click 'Pay Now'. Enter the promo code if you receive any.

Step 5: Make payment by entering password or OTP. The amount will soon be reflected reflect in your Mobikwik wallet.

How to Transfer Money using Mobikwik?

Step 1: Login to the Mobikwik app

Step 2: Go to the home screen and click on 'Transfer Money', proceed to click 'Wallet to Bank Transfer'.

Step 3: Key in the bank details of the beneficiary/payee, verify details and click 'Send Money'

Step 4: You will receive an OTP on your registered mobile number, verify OTP and submit the same

Step 5: The money will be sent to the respective account

How to Recharge Using Mobikwik?

Step 1: Open the Mobikwik app

Step 2: Click on the 'Prepaid' option and key in your mobile number and recharge amount

Step 3: Proceed to click on 'Recharge'

Postpaid mobile bills

Electricity

Gas

DTH

Life insurance

Water bill

Data card

Landline bill

Broadband bill

Cable bill

Municipality bills

Metro

Traffic challans

  1. Book/pay at hotels, restaurants
  2. Get access to cash-free health
  3. Pay at stores near you
  4. Travel
  5. Buy bus tickets
  6. Shopping
  1. Groceries
  2. Banking
  3. Earn Paytm rewards
  4. Get fuel discounts
  5. Educational services
  6. Other entertainment offers

How to Pay using Mobikwik at Grocery Outlets?

Step 1: Login to the Mobikwik app

Step 2: Tell the counter operator that you are paying using Mobikwik

Step 3: Tell the cashier your mobile number

Step 4: You will receive an OTP, share it with the cashier

Mobikwik Offers & Cashback – How to Avail?

Mobikwik regularly offers cashback and discount coupons. To avail:

  1. Go to the ‘Offers’ section in the app
  2. Select an offer applicable to your transaction (e.g., recharge, bill payment)
  3. Apply the promo code before completing payment Terms and conditions apply, so check offer validity and minimum transaction value.

Mobikwik Wallet vs Other Digital Wallets

Mobikwik competes with digital wallets like Paytm, PhonePe, and Google Pay. While all offer recharges, bill payments, and UPI services, Mobikwik stands out for:

  1. Zip Pay Later: Buy now, pay later feature
  2. Simplified loans: Small ticket loans through the app
  3. Cashback offers: Exclusive deals for utility payments and shopping However, platforms like Paytm and PhonePe have a broader ecosystem including ticket booking and insurance, which Mobikwik lacks. Choose based on your usage needs and preferences.

Mobikwik Wallet KYC

KYC is mandatory to access full features of Mobikwik. Here's how to complete it:

  • Open the Mobikwik app
  • Go to ‘Complete KYC’ section
  • Choose between minimum KYC (via OTP) or full KYC (via Aadhaar + video KYC)
  • Submit your PAN and Aadhaar number
  • Complete video verification with an agent (for full KYC)

Once verified, your wallet limit will be upgraded and you can access all features including Zip Pay Later and higher transfer limits.

MobiKwik Loan: How to Apply?

The digital financial service provider recently announced the launch of instant loans on the app. This was in line with the objective of MobiKwik to provide individuals with easy and instant credit. Here, we take a look at how people can get instant loans:

  1. Login to the MobiKwik app.
  2. Select 'Wallet'.
  3. Click on 'Balance Details'.
  4. Click on 'Boost'.
  5. Next, click on 'Let's Start' on the corresponding screen.
  6. Enter the PAN and Aadhaar numbers.
  7. Agree to the terms and conditions and click on 'View Loan Details'.
  8. Thereafter, follow the instructions mentioned in the corresponding screens.
  9. Once the loan is approved the money is credited into the MobiKwik wallet.

What is Zip Pay Later on Mobikwik?

Mobikwik offers a credit offering platform that enables users to pay their bills and make payment across various platforms and brands by paying the actual amount later. Customers can shop across more than one lakh brands in multiple categories. 

Key Features of Mobikwik Zip Pay Later

The following are the features of Zip Pay Later: 

  1. Offers users with Rs.60,000 at 0% interest 
  2. The money can be used for shopping ordering groceries, food, medicine, and others 
  3. The balance in Zip can be checked by the users by clicking on ZIP icon 
  4. The bill in Zip is generated in every 15 days (twice a month) 
  1. The credit allowance increases with the increase in usage in Zip Pay Later 

How to Use Mobikwik's Zip Pay Later Option

The following are the steps to use Zip Pay Later option: 

  1. Download the Mobikwik application in your mobile device 
  2. Sign up and login using your credentials 
  1. Click on ‘See All Services’ option 
  2. Click on ‘ZIP/ Pay Later’ option 
  3. Click on ‘Activate ZIP’ option 

Note: Credit of up to Rs.60,000 will be offered to the users as per their credit history. 

Benefits of Using Mobikwik Zip Pay Later

The following are the benefits of using Zip PayLater option: 

  1. Involves minimal documentation to register for this service 
  2. No collateral involved unlike other credit facilities 
  3. If bills paid on time, then ZIP balance is credited at 0% interest 
  4. Enahnces credit score through repayment of bill on time 
  1. Enables users to shop across more than 1 lakh brands without any shortage of fund 
  2. Offers breathing window by generating bill twice a month

How to Download Mobikwik?

To download Mobikwik on an Android phone, go to the Google Play Store and install it. Those with an Apple phone can download the app from the Apple app store.

The application is also available for download on the Windows store. 

You can also use Mobikwik on the web interface. To do so, you need to open the Mobikiwk website and get yourself registered on the Mobikwik account.

Usage Limits on the Mobikwik Wallet

The following are the limits on using the Mobikwik application: 

  1. Transaction limit: The limit for transactions is capped as per the balance available in Mobikiwk wallet. 
  2. Wallet to bank transfer: A maximum of Rs.1000 per transaction is allowed for wallet to bank transfer. You can modify this transaction limit by completing KYC for the Mobikwik application. 
  3. Wallet to merchant transfer: A maximum of Rs.20,000 per Mobikiwk wallet, every month is allowed for wallet to merchant transfer. 
  4. Wallet-to-wallet transfer: A maximum of Rs.4000 per transaction is allowed for wallet-to-wallet transfer. And a maximum of Rs.10,000 each month is allowed for wallet-to-wallet transfer. The user is allowed to make a maximum of 5 transactions in a day and a maximum of 25 transactions in a month. 

Mobikwik Customer Care

You can reach Mobikwik customer care on 080-69808320. This helpline is available Monday to Saturday, 9:00 am to 8:00 pm.

FAQs on Mobikwik

  • Is Mobikwik a digital wallet?

    Yes. Mobikwik is a safe and secure virtual wallet where a user can add money.

  • Does Mobikwik charge any registration fee?

    No. The service can be used free of cost.

  • How long does it take for the money to get added to the digital wallet?

    Money gets added on a real-time basis instantly.

  • What happens if a recharge does not go through successfully? What can the user do?

    In such a case, the money will be automatically refunded.

  • Is it possible to recharge for my friend through the Mobikwik wallet?

    Yes. This can be done by entering the mobile number of the person you are charging for.

  • If I pay my bills through this wallet, how long will it take to process payment and receive confirmation for the same?

    This process will ideally take around 2 to 3 working days.

  • What do I do if there is an error popping up in my screen during recharge?

     This usually happens if:

    1. You have entered an incorrect mobile number
    2. You are trying to recharge for an amount that your mobile service provider does not allow

    Therefore, always cross check and see if the details you have entered are correct.

  • Will the wallet balance get refunded if I close my Mobikwik account?

    Yes, the wallet balance will get refunded to your bank account within three to five working days, if you close your Mobikwik account. 

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