Freecharge Mobie App

Updated On - 06 Sep 2025

Freecharge is an online mobile app owned by Axis Bank Ltd. that enables its users to make various types of online transactions. Owned by Axis bank, this app is used by many to pay their utility bills, recharge their mobile phones, and pay at online and offline stores. Users can also invest in mutual funds through this app. Find out more about this app in this article.

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How to Login to Freecharge Securely

To access your Freecharge account securely, follow these steps:

  • Open the Freecharge App on your mobile device.
  • Tap on the ‘Login’ button on the home screen.
  • Enter your registered mobile number or email ID.
  • Input the OTP (One Time Password) sent to your mobile number.
  • Tap on ‘Verify & Login’ to complete the process.

Registration Process on Freecharge

After you have downloaded the Freecharge app, you can follow the steps mentioned below to complete the one-time registration process:

Step 1: Open the app on your mobile phone.

Step 2: Enter your preferred mobile number to complete the mobile verification process.

Step 3: Enter your bank details

Step 4: Verify your bank details through debit card data and OTP.

Step 5: Lastly, choose your UPI pin.

Process to Download the Freecharge App

Follow the steps mentioned below to download the Freecharge app on your phone:

Step 1: Open the preferred app store on your mobile phone.

Step 2: Type 'Freecharge' in the search tab and click on the first search result.

Step 3: Click the 'install' icon and wait for the app to download completely.

Step 4: Launch the downloaded app

Step 5: Start the one-time registration process.

Features of Freecharge App

Freecharge provides an array of benefits to its users. These features have been discussed in brief below:

  1. Mobile recharge: The app allows you to recharge your prepaid and postpaid mobile phones from leading telecom providers in India like Reliance Jio, BSNL, Airtel, Vodafone, etc.
  2. UPI Payments: With the help of Freecharge UPI, which is powered by Axis Bank, you will be able to generate a '@freecharge' UPI ID. This ID can be linked to your current bank accounts and can be used to transfer money after submitting the '@freecharge' UPI ID or your bank account and IFSC code.
  3. Mutual Fund: The Freecharge Mutual Fund allows its users to make investments through SIP in mutual fund companies like Reliance, Aditya Birla, ICICI Prudential, etc. By paying just Rs.100, Freecharge users can start investing in mutual funds digitally without needing to provide any documentation.
  4. Utility Bill Payments: You can use the Freecharge app to pay your utility bills with ease.
  5. Metro Card Recharge: Freecharge offers Mumbai users a hassle-free way to top up their Mumbai Metro smart card.
  6. Google Pay Recharge: The Freecharge app offers amazing Google Play recharge codes to its users.
  7. Cashless Transactions: Freecharge and Freecharge UPI ID give you the option to make cashless payments at your favourite online and offline stores.
  8. QR Code: With this feature present in the app, you will be able to make payments simply by scanning a QR code and do not have to go through the process of entering a phone number to make a transaction.
  9. Deals and Offers: Freecharge offers multiple discount coupons to its users after they purchase the app. It also provides cashback opportunities to its customers when they make a transaction through the app.
  10. Track Transaction History: You can view and download all the details about your online transaction done through the app.
  11. Customer Support: You will be able to raise any queries about any transactions through the Freecharge Help Center function.

How to Complete Online KYC on Freecharge

Customers have to complete a KYC process after registering with Freecharge. You will only need your PAN number to complete this process. Follow the steps mentioned below to complete the full KYC process:

Step 1: Open the Freecharge app on your mobile phone.

Step 2: Click on the 'Account' section.

Step 3: You will find the KYC detail section. Click on it to start the process.

Step 4: Read all the information mentioned and click on 'Complete Full KYC.'

Step 5: In the required section, enter your PAN number and click 'Proceed.'

Step 6: You will get a 'Consent Code' alert on your registered mobile number.

Step 7: In the required section, enter the given code and click 'Verify.'

Step 8: You will get a text message confirming the completion of the KYC process.

Wallet Limit in Freecharge

The Freecharge app has certain limits when it comes to transferring money to your bank account. A user can only transfer Rs.5,000 at a time from their Freecharge wallet to their bank account. Moreover, the money received as cashback from various merchants will not be credited to your bank account. It will remain in your Freecharge wallet.

Steps to Reactivate Your Freecharge Wallet

If your Freecharge wallet gets deactivated for any reason, you can reactivate it by following the simple steps mentioned below:

Step 1: Open the Freecharge app on your mobile.

Step 2: Click on the 'Account' section.

Step 3: Click on 'Reactivate Wallet' to start the process.

Step 4: In the required section, enter your PAN details.

Step 5: Confirm your details and click on the verification button.

Step 6: You will get an OTP alert on your registered number.

Step 7: In the required section, enter the OTP number and confirm.

Step 8: Your wallet will be activated once the verification is complete.

Freecharge and UPI

Freecharge users also have the facility to use the UPI system for payments. To make transactions, users need to link their bank account to UPI through a Virtual Payment Address (VPA). Freecharge UPI is a safe and secure payment mechanism that will allow users to:

  1. Make quick payments from anywhere and anytime.
  2. Make payments in online and offline stores.
  3. Raise a request to collect money.
  4. Use the BHIM UPI QR code feature to scan and pay.

UPI Benefits on Freecharge

There are a few benefits of using Freecharge UPI. They are:

  1. Instant money transfer
  2. No transaction fee charged
  3. There's no need to share any confidential information related to your bank account.
  4. It is available on bank holidays
  5. Transaction doesn't take much time.

How to Create Your @freecharge UPI ID

To make transactions through Freecharge UPI, you will need a '@freecharge' UPI ID. The steps to generate the ID are mentioned below:

Step 1: Open the Freecharge app on your phone.

Step 2: Click on the 'BHIM UPI' option on the home screen.

Step 3: Enter your mobile number for verification.

Step 4: Verify your mobile number through OTP.

Step 5: Link your savings bank account with the app.

Step 6: Choose a UPI PIN

After generating the ID, you can send money to anyone using the same ID on the Freecharge app.

Pay Your Electricity Bill Online via Freecharge

You can use Freecharge to pay your electric bills with ease. The app allows you to pay electricity bills to companies like NDPL, BESCOM, Reliance Energy, Jodhpur Vidyut Nigam, and many more. You can follow the steps mentioned below to pay your electricity bills:

Step 1: Open the Freecharge app on your phone.

Step 2: Click on the 'Recharges & Bill Payments' section on the home screen.

Step 3: Search for your electricity provider using the search tab and select.

Step 4: Enter your User ID/Customer ID and click on the 'Continue' button.

Step 5: Check your bill and click on the payment option.

Step 6: Choose your preferred payment option and complete the payment process.

Steps to Recharge Your Mobile Using Freecharge

It's easy to recharge your mobile using Freecharge. The app supports various network providers like Vodafone, BSNL, Airtel, Idea, etc. Follow the simple steps mentioned below to recharge your mobile with ease:

Step 1: Open the app on your phone.

Step 2: Click on the 'Mobile' option on the homepage

Step 3: Make a selection between prepaid or postpaid.

Step 4: Enter your phone number

Step 5: Choose the operator and click on the 'Proceed' button.

Step 6: Enter the amount you want to recharge. Alternatively, you can also select from various plans your operator provides.

Step 7: Click on 'Recharge' to complete the process.

How to Use Freecharge for Business Payments

There is an array of benefits of using Freecharge to run your business:

  1. Quick payment from customers
  2. Easy to track transactions through your phone
  3. Speedy transfer of money to your bank account.

FAQs on Freecharge App

  • Can I pay my DTH bill through FreeCharge?

    Ans: Yes, you can use the Freecharge app to pay your DTH bill.

  • How do I login to my Freecharge account?

    Logging into your Freecharge account is quick and simple. You need to open the Freecharge app or visit the official website. Enter your registered mobile number, and you’ll receive a one-time password (OTP). Enter the OTP to verify your identity and get logged in instantly. This process ensures that your access is secure and hassle-free.

  • What should I do if I forget my Freecharge login password?

    If you forget your Freecharge login password, don't worry. Simply click on the “Forgot Password” link available on the login page. Enter your registered mobile number or email ID and follow the steps provided to reset your password. Alternatively, if you usually log in using an OTP, you can just request a new OTP to log in without needing a password.

  • Can I use multiple login methods for Freecharge?

    Yes, Freecharge allows multiple login options for user convenience. You can log in using your mobile number and OTP, email and password, or even biometric authentication such as fingerprint or face recognition if your device supports it. These methods provide flexibility while maintaining account security.

  • Is Freecharge login safe and secure?

    Freecharge takes user security seriously. The login process uses encryption protocols, OTP-based verification, and supports biometric authentication. These layers of protection ensure that your account remains safe from unauthorized access, making the login process secure and reliable.

  • Can I do online data card recharge with the FreeCharge app?

    Ans: Yes, you can recharge your data cards with Freecharge app.

  • Can I add any bank account to the Freecharge app?

    Ans: You can add accounts from any bank that is part of the Unified Payments Interface (UPI) network.

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