Check Exide Life Insurance Policy Status and Other Details

Check your Exide Life Insurance policy status easily online or via HDFC Life customer support. All Exide Life policies are now managed by HDFC Life following the 2022 merger.

Exide Life Insurance was purchased by HDFC Life in January 2022. Hence, if you purchased life insurance from Exide Life Insurance company before the merger happened, then you will have to contact HDFC Life customer care service.

New customers will have to visit the HDFC Life Insurance website to purchase a life insurance policy for themselves.

Exide Life Insurance: Policy Status Check

The step to check the status of your life insurance policy if you are an existing customer is given below:

  1. Click on the link https://services-eli.hdfclife.com/selfServiceApp/trackProposal.
  1. Enter your mobile number or proposal number and click on ‘Generate OTP’.
  1. A one-time password (OTP) will be sent to your mobile number. Enter the otp to check the status of your life insurance policy.

Customer Care number:

If you are an existing customer, then call the number 022-68446530 anytime between 10:00 a.m. and 07:00 p.m. between Monday and Saturday to check the status of your policy.

Email:

You can mark a mail to Exide Life by clicking on ‘Write to us’ section and check your policy status. You can also write on service@hdfclife.com from your registered email address.

WhatsApp

You can check the status of your life insurance policy through WhatsApp by sending a message to +91 8291-890-569

FAQs on Exide Life Insurance

  • What happened to Exide Life Insurance?

    In January 2022, HDFC Life successfully finalised the acquisition of Exide Life. Less than 14 months were needed to complete the entire transaction, which included the announcement of the agreement in September 2021, the acquisition in January 2022, and the merger in the end.

  • Does HDFC own Exide Life Insurance?

    Indeed, as of 1 January 2022, Exide Life is a fully-owned subsidiary of HDFC Life.

  • Can I reset the password for my Exide Life Insurance policy account?

    Yes, you can reset the password for my Exide Life Insurance policy account.

  • How can I get my Exide Life Insurance withdrawn?

    Speak with the insurance provider. Get in touch with HDFC Life's customer support team and share the specifics of your policy, such as the policy number, your name, and any further information. A customer support agent will then inform you of the specifics of the surrender value.

  • Where will I find my Customer ID?

    You will receive your Customer ID at the time of purchasing policy.

  • Is my Exide Life Insurance policy refundable?

    If a person has an Exide Life Insurance policy, they are given the option to relinquish it.

  • How can I view the specifics of my Exide policy?

    To learn more about your policy details if the information isn't in your policy documentation, go to the official website of HDFC Life Insurance Company. Next, select the client login portal by clicking on the Login button. To access your account, provide your personal information, including your date of birth, cellphone number, and policy number.

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