IDFC First Personal Loan Customer Care

IDFC First bank offers a broad array of loans including personal loan, home loan, loan against property, group loan, equipment hypothecation loan, commercial vehicle loan and many more.

IDFC First Bank Personal Loan

The bank has a single personal loan product which can be utilised for any personal purpose. This loan will help you take care of any kind of expenses and also enable you to accumulate savings.

IDFC Smart Personal Loan

IDFC First Bank has an exclusive personal loan product known as IDFC Smart Personal Loan. When you take this particular loan, you have the flexibility to repay your loan amount at any point in time in case you get some additional money from different sources. The best part about this loan option is that you do not have to pay any charge for pre-paying or paying in parts.

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IDFC First Grievance Resolution Contact Details

If you have any complaints or issues regarding the services provided by IDFC Bank, you can immediately reach out to the bank by calling them or by writing an email to them.

Customer Service Head	Head.customerservice@idfcbank.com
Asset Head	Head.assets@idfcbank.com
Consumer Banking Head	Head.consumerbank@idfcbank.com
Bharat Banking Head	Head.bharatbanking@idfcbank.com
Bank Branch Head	Head.branchbanking@idfcbank.com
Principal Nodal Officer	Pno@idfcbank.com
SMS details for reporting unauthorised transactions	SMS 'UNAUTH' to 5676732
Customer support number	1800 10 888
Email ID	banker@idfcfirstbank.com

IDFC First Bank's customer care facility will help you in getting quick and hassle-free solutions for your issues related to your personal loan and other products. The bank's knowledgeable and skilled staff will provide you with guidance as per the standard banking policies and the policies of the bank.

IDFC First List of Regional Nodal Officers

Branch	Email ID	Address
Ahmedabad	RNO.Ahmedabad@idfcfirstbank.com	Ground & Mezzanine Floor, Sun Square Complex, Off. C.G. Road, Ahmedabad - 380 006. India.
Bangalore	RNO.Bangalore@idfcfirstbank.com	IDFC FIRST BANK, Building, Plot No 79, Residency, Residency Rd, Richmond Town, Bengaluru, Karnataka 560 025
Bhopal	RNO.Bhopal@idfcfirstbank.com	IDFC FIRST Bank, Unit No. 302-302A, 3rd Floor, C/o Mr. Pramod, Kumar Sethi, Megapolis Square, 579 MG Road, Indore, Madhya Pradesh - 452 001
Bhubaneswar	RNO.Bhubaneswar@idfcfirstbank.com	Ground floor, Vishnu Chambers, J-4, Block GP, Salt Lake Sector V, Bidhannagar, Kolkata- 700 091
Chandigarh	RNO.Chandigarh@idfcfirstbank.com	IDFC FIRST Bank, SCO 169-170, Madhya Marg Sector 8C 160 009
Chennai	RNO.Chennai@idfcfirstbank.com	No 105, Tahera Manor, Nungambakkam High Road, Nungambakkam, Chennai - 600 034.
Guwahati	RNO.Guwahati@idfcfirstbank.com	Ground floor, Vishnu Chambers, J-4, Block GP, Salt Lake Sector V, Bidhannagar, Kolkata - 700 091
Hyderabad	RNO.Hyderabad@idfcfirstbank.com	IDFC FIRST Bank LTD,2nd floor, AL- SAMAD COMPLEX,3-6-12 & 3-6- 13, OPP. T.T.D, Himayatnagar, Hyderabad, Telangana state- Pin code 500 029
Jaipur	RNO.Jaipur@idfcfirstbank.com	IDFC First Bank K-12, Malviya Marg C Scheme, Jaipur - 302 002
Kanpur	RNO.Kanpur@idfcfirstbank.com	IDFC FIRST Bank, Ground Floor, Premises bearing number -17/3-B, Meghdoot Hotel Building, Mall Road, Kanpur, KANPUR NAGAR - 208001
Kolkata	RNO.Kolkata@idfcfirstbank.com	Ground floor, Vishnu Chambers, J-4, Block GP, Salt Lake Sector V, Bidhannagar, Kolkata - 700 091
Mumbai	RNO.Mumbai@idfcfirstbank.com	IDFC FIRST Bank, 3rd Floor Building no 2Raheja Mindspace, Jui Nagar, MIDC Industrial Estate Shiravane Nerul, Navi Mumbai, Maharashtra 400 706
New Delhi	RNO.Delhi@idfcfirstbank.com	IDFC FIRST Bank, 2nd Floor Express Building 9-10 Bahadur Shah Zafar Marg New Delhi-110 002
Patna	RNO.Patna@idfcfirstbank.com	Ground floor, Vishnu Chambers, J-4, Block GP, Salt Lake Sector V, Bidhannagar, Kolkata - 700 091
Thiruvananthapuram	RNO.Thiru@idfcfirstbank.com	IDFC FIRST Bank, Plot No.7B, Gandhi Mandapam Road, 1st Floor, Kotturpuram, Chennai - 600 085
Dehradun	RNO.Kanpur@idfcfirstbank.com	IDFC FIRST Bank ,59/3 Ground & 2nd floor RAJPUR Road Dehradun, next to IDBI BANK Uttarakhand - 248 001
Ranchi	RNO.Patna@idfcfirstbank.com	Ground floor, Vishnu Chambers, J-4, Block GP, Salt Lake Sector V, Bidhannagar, Kolkata - 700 091
Raipur	RNO.Bhopal@idfcfirstbank.com	IDFC FIRST Bank, Unit No. 302-302A, 3rd Floor, C/o Mr. Pramod, Kumar Sethi, Megapolis Square, 579 MG Road, Indore, Madhya Pradesh- 452 001
Jammu	RNO.Delhi@idfcfirstbank.com	IDFC FIRST Bank, 2nd Floor Express Building 9-10 Bahadur Shah Zafar Marg New Delhi-110 002

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FAQs on IDFC First Personal Loan Customer Care

• How do I update my Email ID?

  You can get your email ID updated by either calling on the number 1800 10 888 or send a mail to customer.care@idfcfirstbank.com where a customer executive will get in touch with you and will help you with the process of updating your Email ID.

• How can I get my mobile or landline number?

  You can get your mobile or landline number updated by either calling on the IDFC First helpline number 1800 10 888 or visit the nearest branch of the bank with your latest mobile or landline bill. The bank will then update your mobile or landline number.

• How can I get my address updated?

  You can get your address updated by sending a mail to customercare@idfcfirstbank.com and attach a copy of valid address proof. The bank will review it and then update the new communication address in their database.

• How can I check the status of my new personal loan?

  You can check the status of your new personal loan by clicking on the menu button by logging into the customer portal using your credentials. Under the menu section, select 'Loans', and then 'My Loan Application'. You will then be able to view the status of your loan. You can also check the status of your loan by calling on the helpline number 1800 10 888 or sending a mail to customercare@idfcfirstbank.com.

• How can I get my welcome letter after I have successfully applied for a personal loan?

  Use your credentials to enter the customer portal and under 'My Current Loans' which will be available under 'Loans' select 'View Details'. As you click on View Details, you will see a Statement Tab. On clicking the tab, you will be able to view a list of documents, in which one of them will be 'Welcome Letter'. Click on it and you can view the Welcome Letter. You will also have the option of downloading it.

• How can I receive my Statement of Account?

  Using your credentials, enter the customer portal and under the menu select 'My Loans'. You will be able to view the details of your active loans. You will be able to find the 'Account Statement Download' option which you can click on to download the account statement.

• How can I get my Interest Certificate?

  Using your credentials, enter the customer portal and under the menu select 'My Loans'. You will be able to view the details of your active loans. You will be able to find the 'View Details' option which you can click on the Statement tab. You will then have to click on the download button corresponding to the 'Interest Certificate' tab. You can then view the Interest Certificate tab.

• How can I get my No-Objection Certificate?

  Once you have paid your EMIs, a no-objection (NOC) will be sent to your registered e-mail ID. However, you can send a mail to customer.care@idfcfirstbank.com to get a copy of NOC. You can also obtain the NOC by logging in to the customer portal using your credentials. Under the menu select 'My Loans' followed by 'Closed Loans'. Click on the 'Statement' tab and you will be able to view your NOC. You will also have the option of downloading it.

• How can I obtain my repayment schedule?

  Enter the customer portal using your credentials and under the menu select 'My Loans', you will be able to view the important details of your personal loan. You can find 'Repayment Schedule Download' button as one of the options. Click on the button to download the repayment schedule.